Don't just listen.

Analyse, Respond, Understand

EchoSocial Features?

EchoSocial explores the massive amount of social chatter being generated daily and discovers key topics being discussed about your brand

Social Media Monitoring

Social Media Monitoring across mainstream channels such as Twitter, Facebook and Hellopeter.

Real Insights

Linguistic and psychological measures to delve deeper into online conversations to extract immediate contextual insights for immediate action and results.

Case Management

Identify customer complaints as they happen and take corrective action timeously.

Customisation

Fully customisable system to gain valuable actionable insights for your specific brand or business needs.

Features

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